Pro Services

Technical Expertise at Your Service

Our Professional Services Team provides expert technical consultation, configuration, and support for enterprise IT hardware throughout your entire project lifecycle - from initial design to implementation and ongoing support.

Founded in 2011, Intelligent Servers has grown to become one of Europe's leading providers of refurbished enterprise IT hardware. Behind our success is our dedicated Professional Services Team – a group of technically minded experts who bring passion, knowledge and over a decade of experience to every project.

Whether you're at the pre-sales stage and need expert configuration advice, or require comprehensive post-purchase support, our team is ready to deliver exceptional technical service through phone calls, video conferencing, or remote screen sharing sessions.

Why Choose Our Professional Services Team?

Our Professional Services Team possesses an extensive range of skills spanning multiple vendors, models, and software versions. We're technical experts who can validate your requirements and provide tailored solutions based on a deep understanding of the challenges IT professionals face.

Pre-Sales Expertise

Personalised technical consultations to design the perfect solution for your requirements
Hardware and application sizing to ensure optimal performance
Compatibility assessments with your existing infrastructure
Component selection guidance to maximise your budget

Post-Sales Support

Remote setup and configuration to get you operational quickly
Comprehensive customer training on your new equipment
Troubleshooting and diagnostic services if issues arise
Optional onsite racking and cabling services for complex deployments

Areas of Technical Excellence

Server Infrastructure

Specialties include:

HPE ProLiant and Dell PowerEdge rack servers
HPE C7000, Synergy, Dell M1000e and MX7000 blade solutions
RAID configuration and performance optimisation
Firmware updates and security hardening
ILO and remote management setup

Storage Solutions

Storage performance can make or break your infrastructure. Our team provides expert guidance on SAN storage solutions, helping you achieve the perfect balance of performance, capacity and cost-effectiveness.

Specialties include:

HPE 3PAR, Nimble and MSA storage arrays
Performance benchmarking and capacity planning
Replication, snapshot and virtual volume configuration
Integration with server infrastructure via iSCSI and Fibre Channel
Storage tiering and optimisation strategies

Networking

Connectivity is the backbone of modern IT. Our networking specialists ensure your data flows efficiently and securely throughout your infrastructure.

Specialties include:

Cisco Catalyst, Nexus and HPE Aruba switches
Layer 2 and Layer 3 network topology design
Security best practices implementation
VLAN configuration and quality of service setup
Advanced routing protocols including OSPF, EIGRP and BGP

Virtualisation

Maximise your hardware investment through virtualisation. Our team provides comprehensive support for industry-leading virtualisation platforms.

Specialties include:

VMware vSphere/ESXi, vCenter and vSAN
Microsoft Hyper-V
VM sizing and performance optimisation
High availability and failover configuration
Storage integration and management

Backup Solutions

Data protection is critical for business continuity. Our experts will help you implement robust backup strategies tailored to your recovery objectives.

Specialties include:

Veeam Backup & Replication implementation
Recovery Point Objective (RPO) and Recovery Time Objective (RTO) planning
Local, SAN and cloud backup repository configuration
Tape library setup for long-term archiving
Incremental, full and GFS backup policy design

Meet our Pro-Services Team

Andy Hughes

David Hughes

Michael Guy

Ready to Work With Our Team?

Whether you're planning a new infrastructure deployment, upgrading existing systems, or need expert advice on optimising your IT environment, our Professional Services Team is ready to help.

We've designed all of our refurbished Servers, Storage Arrays, Switches, Routers, Workstations, Desktops and Laptops to be fully configurable on our website from the base up. Try out our online build tool

If you prefer to have a converstaion, you can contact us to discuss your requirements and discover how our technical expertise can support you.

Call: 01423 223430

Email: sales@intelligentservers.co.uk

Live chat: Speak to us on live chat!